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Current SmartFix Network Status:  ACTIVE 

Known Issues: General GNSS Notification

Please be aware that at certain times of the day  New Zealand is experiencing much lower than normal numbers of usable Glonass satellites. Due to these low numbers and their orbit location GNSS users may experience some unusual behaviour when using Glonass depending on the constellation and your location.

If you experience any issues with using Glonass then you can disable it, however that will mean lower numbers of satellites which may affect availability.  You may also consider enabling Beidou or Gallileo satellite systems on your Leica hardware (requires licensing). 

Talk to your Global Survey sales or technical support specialist if you require any further information.

Known Outages: 

Currently there is a large power outage in the Wellington / Hutt Valley area which is effecting the communications infrastructure.

Planned Outages: 

There are currently no planned outages

Real-Time Reference Station Status Check:

Log in to SmartFix to check the status of specific reference stations in realtime: http://www.smartfix.co.nz/sbc


 

Contact Technical Support

We have a dedicated support team for SmartFix users. If you need immediate assistance please call:

0800 453 422

If you have a technical question please email:

support@globalsurvey.co.nz

Note: We are closed for the holidays from 2pm Fri 20 Dec. Support is available again from Mon 6 Jan 2020.


 

SmartFix News

These recent articles may be of interest:

SmartFix New Ports Opened to Ensure Coordinate Alignment with LINZ - READ MORE

Choosing The Closest SmartFix Mountpoint - READ MORE

How To Check The Status of a SmartFix Reference Station - READ MORE

 

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We send out regular status updates for SmartFix users by both text and email. Make sure you're informed about planned outages and technical issues by signing up for SmartFix Alerts. 

 

Sign Up for SmartFix Alerts:


 

Join SmartFix!

SmartFix is NZ’s most extensive GNSS Reference Station Network providing a real-time kinematic (RTK) correction service over the internet, and RINEX files for post-processing.

Smartfix delivers:

  • cm level real-time kinematic corrections in NZGD2000
  • post-processing solutions
  • sub-meter GIS corrections

You don’t have to be a Leica Geosystems user to enjoy the benefits of SmartFix, if your GPS or GNSS receiver can connect to the internet, the SmartFix network can deliver the data you need.

It's a subscription based service with casual and annual rates. Email info@globalsurvey.co.nz to find out more.

New users are welcome to try the SmartFix service for FREE for 30 days.

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