Current SmartFix Network Status: ACTIVE
Known Issues: General GNSS Notification
Please be aware that at certain times of the day New Zealand is experiencing much lower than normal numbers of usable Glonass satellites. Due to these low numbers and their orbit location GNSS users may experience some unusual behaviour when using Glonass depending on the constellation and your location.
If you experience any issues with using Glonass then you can disable it, however that will mean lower numbers of satellites which may affect availability. You may also consider enabling Beidou or Gallileo satellite systems on your Leica hardware (requires licensing).
Talk to your Global Survey sales or technical support specialist if you require any further information.
Currently there is a large power outage in the Wellington / Hutt Valley area which is effecting the communications infrastructure.
There are currently no planned outages
Real-Time Reference Station Status Check:
Log in to SmartFix to check the status of specific reference stations in realtime: http://www.smartfix.co.nz/sbc
Contact Technical Support
We have a dedicated support team for SmartFix users. If you need immediate assistance please call:
If you have a technical question please email:
Note: We are closed for the holidays from 2pm Fri 20 Dec. Support is available again from Mon 6 Jan 2020.
These recent articles may be of interest:
SmartFix New Ports Opened to Ensure Coordinate Alignment with LINZ - READ MORE
Choosing The Closest SmartFix Mountpoint - READ MORE
How To Check The Status of a SmartFix Reference Station - READ MORE